Terms & Conditions
Customer can cancel order anytime up to the cut-off time of the slot for which they have placed an order by calling our customer service. In such a case we will refund any payments already made for the order.
In Cases where the total bill amount is more than Rs.2500 INR, order cancellation is allowed only till 24hours prior to the delivery time. If still the customer wants to cancel the order Groceries and Veggies reserves the right to refund only 20% of the billed amount.
What We Collect
We may collect the following information:
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What We Do with The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customize the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.
Disclosing your information: We will never disclose your information to anyone outside the Groceriesandveggies.in except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; to sellers who sell products on the Sellers at Groceriesandveggies.in direct Website (each a ‘Seller’); or any successors in title to our business.
If you buy a product or service from a Seller at Groceriesandveggies.in we will only share relevant personal information with the seller for the purpose of processing your order.
Accessing your information:
To obtain the information we hold about you, login to the site and see your information as displayed in our Data. Please confirm your mobile number and address any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.
Changes to our policy: This policy replaces all previous versions and is correct as on date. We reserve the right to change the policy at any time.
Contact Us: If you have any queries, please contact us at email@example.com